About us

Two people. Real names. Every visit our own.

You are thinking about letting someone into your parents' home. You should know exactly who we are before you do.

Priyanka

Co-founder and care manager

I look after the part that is easy to overlook. The notes, the records, the report that reaches you at the start of every month, and the phone when you call.

Watching Kuldeep's mother fall ill taught me that most of caring for someone is small, unglamorous work done on time. Medicines counted. An appointment remembered. A number written down before anyone forgets it. Nobody thanks you for it, and everything depends on it.

Your parents will see me often. I intend to be someone they look forward to seeing.

Kuldeep

Co-founder and care manager

I grew up in Assam, and Guwahati has been home for most of my life.

I started Sarovan because of what happened to my mother. Priyanka and I were working in Bengaluru. My mother was living alone in Assam. She had a stroke brought on by high blood pressure, and it left her paralysed. We left Bengaluru and came home for good.

What stayed with me afterwards was how ordinary it all was. Blood pressure is the kind of thing someone checks in five minutes. Nobody was there to check it. We were calling every few days, and what we heard was that she was fine.

I do the visits myself, because I would not hand my own parent to someone I had never met.

Why we started this

Guwahati, like the rest of Assam, is full of houses like my mother's. Parents who stayed, children who left, and a phone call in between that carries less than everyone hopes.

This city has nursing agencies, attendant services and old age homes. What it does not have is anyone whose job is to manage a parent's care on behalf of the child living outside. The companies that do that were built for Delhi, Bengaluru, Mumbai and Hyderabad.

Why we are small on purpose

The two of us do every visit. That is not a shortcoming we are apologising for. It is the reason the service is worth buying right now, because nothing is passed down a chain.

We will take on a limited number of families before we hire anyone. When we do hire, we will train slowly, introduce the person to your parents ourselves, and tell you before anything changes.

What we are honest about

We do not employ doctors or nurses. We do not run an ambulance or a night-time emergency line. We say so on the website rather than in the small print, and we have written down exactly what we do when something goes wrong.

Talk to the people who will actually visit

When you book a call you get one of us. Not a salesperson, not a call centre. Ask us anything, including the awkward questions.

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